We are looking for a ‘SALES REPRESENTATIVE’ to join our team
ABOUT US – Who are we?
Cuprima is a specialty coffee sourcing, importing & distribution company headquartered in Antwerp, Belgium.
We work directly with producers at the origin to bring our customers (specialty coffee roasters) high quality specialty coffees safely, on-time and consistentlyWe believe in traceability, transparency and sustainability throughout the chain, and are highly committed to creating a positive economic, social and environmental impact for our partner-farmers.
For our sales department we are looking for a specialty coffee representative to work closely with craft coffee roasters to select their coffee, building strong partnerships together.
ABOUT THE ROLE – What you’ll do?
Sales & Community-wise
- Actively maintaining and developing customer relationships (via phone, e-mail, visits, cuppings, ..) in order to increase sales & business opportunities across diverse geographies and cultures.
- Prospecting & following up on new leads
- Working towards developing new business opportunities with the current client base by providing quality advice and product, market & price info. Assist In active sales via phone conversations & e-mails.
- Following up closely offers, samples, orders, deliveries and after-sales
- Taking care of all the prospect & customer related admin (from initial contact to after-sales and from coordinates to contracts and timings) in CRM
- Participating in training opportunities on products, services and skill building
- Creating a loyal ‘Coffee Community’ by representing Cuprima towards clients in global specialty coffee cuppings, events & fairs.
Quality-wise
- Actively maintaining Cuprima’s quality standards from origin to roasteries
- Collaborating with the quality team: selecting and approving coffee samples in line with the SCA protocol
- Preparing & sending samples to prospects & customers
Marketing-wise
- Creating a loyal ‘Coffee Community’ by effectively communicating Cuprima’s message, concept & products to customers & prospects through different channels (visits, e-mail, telephone, social media platforms, ..)
- Actively maintaining the product related data base (info sheets, images,..)
ABOUT YOU – What are we looking for?
Coffee Aficionado
- Highly interested in the coffee industry, experience with specialty coffee market is a + but not mandatory
- Passionate about craft food and authentic & sustainable coffee
- Possessing a good set of tasting skills ( Q-grader is a + but not mandatory)
Sales Tiger
- Having experience in a B2B sales environment for minimum 3 years
- Strong initiative taker with the ability to form mutually beneficial relationships
- Problem solver, resourceful in creating solutions for customers
- Good communication skills – verbal & non-verbal. Fluent in both spoken and written English (A1) is required – you will be communicating with colleagues and customers worldwide. Multi languages are a +
- Computer savvy & able to deal with various software packages
- Possessing a global mindset – a natural talent for building relationships with clients across regions and cultures, willing to travel
Team Player
- Having a good team spirit. No Rock Stars here, our customers are our stars
- Possessing a respectful, natural, open & loyal mindset
- Multi-tasking, taking initiative, and a hands-on approach come in naturally
- Dedicated to customers & colleagues, but able to work autonomously
- Actively seeking to learn and improve performance – while being open to feedback & coaching
WHY JOIN US – What’s in it for you?
- Being part of our specialty coffee team in our Antwerp HQ
- Working in an entrepreneurial and ownership driven environment
- Getting a full immersion In the coffee industry from origin to cup
- Becoming a coffee expert and cup taster
- Participating to a change of the coffee industry and experience coffee differently
- Getting a competitive salary package
- Drinking good coffee, every single day
HOW TO APPLY?
If you would like to take advantage of this exciting opportunity, please apply today via hr@efico.com .
Please make sure that you attach a brief cover letter along with your up-to-date CV outlining your recent experience and suitability for the role.